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Welcome to
Our website where you will find a lot of ethnic creativity masterpiece of our Indonesian Artisans
Explore Our Website and Shop.
Scrafts is a local brand of Indonesian Handicraft. Scrafts has an online store that located in Bekasi, Jawa Barat - Indonesia and Queens - New York, USA.
Our online store is bilingual, English and Indonesian
We produce handmade crafts from all over Indonesia. We use raw materials from natural resources in Indonesia such as Rattan, Bamboo, Palmyra Leaves, Purun, Pandanus Leaves, Jute/Burlap, Water Hyacinth, Genuine Leather, Batik & Tenun (an ethnic woven fabric). These are made for bags, wallets, footwear, clothing, office supplies, and home decor that you will find in item descriptions.
a short message for you
We produce handmade crafts from all over Indonesia. Our online store based in Bekasi, Jawa Barat, Indonesia and Queens, New York - USA. Our online store pricing and all transaction in this website in USD currency refer to our Payment Policy
Currently, we have some creativity houses in Cikarang - Bekasi, Bandung - West Java, Banjarmasin - South Borneo, Jakarta - DKI Jakarta, Kupang - East Nusa Tenggara, Manado - North Sulawesi, Palangkaraya - Central Borneo, Pandeglang - Banten, Kediri - East Java, Yogyakarta, Bangli - Bali, Lombok - West Nusa Tenggara, Indonesia.
Our raw materials using ROTAN (rattan), BAMBU (bamboo), LONTAR (palmyra leaf), PANDAN (pandanus leaf), PURUN (a plant that lives on peatlands), GONI (burlap), ECENG GONDOK (water hyacinth), BATIK (a traditional Indonesian fabric), TENUN (a traditional Indonesian woven fabric) and GENUINE LEATHER (vegan and cowhide).
Some products are READY STOCK (please see the ribbon sign in the product's picture), and some products are
PRE-ORDER and WHOLESALE which is handcrafted by Indonesia Artisans
BUSINESS HOURS
On-line Store Opens:
Monday to Sunday: 8 a.m - 8 p.m (Jakarta Time)
WhatssApp Chat Response:
Monday to Sunday: 8 a.m - 8 p.m (Jakarta Time)
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Last Check-out and Payment
International Address: 10 a.m will be shipped on the same day (Jakarta Time)
Domestic Address: 2 p.m will be shipped on the same day (Jakarta Time)
Shipping/Delivery:
Monday to Friday
9 a.m. - 4 p.m (Jakarta Time)
Last Pick-up time by Courier:
International Address 12 p.m (Jakarta Time)
Domestic Address 4 p.m (Jakarta Time).
No Shipping/Delivery
Saturday, Sunday
HOW TO ORDER
Most of our products are made to order, which means they are PRE-ORDER and WHOLESALE.
Please read about "How to order PRE-ORDER and WHOLESALE products".
So, please be patient.....
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Don't worry, we also have READY STOCK or IN-STOCK products that show in ribbon signs, which means they are ready to ship.
All in-stock orders will be processed up to 7 business days in Indonesia time for quality control and packaging process, exclude Shipping lead time. If over than 7 business days, we will notify you by e-mail and/or WhatsApp text.
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All orders include a tracking number. You will receive an order confirmation email after placing your order and another when the order ships out.
OUR LOCATION
MAIN:
Asera, Kota Harapan Indah,
Bekasi 17214 - Jawa Barat
Indonesia
OVERSEAS BRANCH:
57th avenue
Elmhurst, NY 11373
USA
CREATIVITY HOUSE & INDONESIA WAREHOUSE
OVERSEAS WAREHOUSE
Jalan Kresna 87,
Yangapi Tembuku,
Bangli 80671,
Bali - Indonesia
Grand Cikarang City,
Sakura F7
Bekasi 17530,
Jawa Barat - Indonesia
57th avenue
Elmhurst, NY 11373
USA
(Temporary)
Follow us on Social Media
OUR VISION & MISSION
VISION
Campaigning Indonesia Ethnic products which environmental friendly to the Worldwide and empowering the local community including local Artisans, Farmers and surrounding Communities through creativeness who involved in this product. Hence, this product will be widely known and enjoyed by worldwide customers, especially for those who like environmental friendly products.
MISSION
1. Penetrate the GLOBAL market with export targets worldwide.
2. Improve the quality of products by improving the quality, materials, and skills of Artisans and stakeholders in them.
3. Cooperate with the Government of Indonesia, especially the Directorate General for National Export Development under The Ministry of the Trade Republic of Indonesia, also cooperate with The Ministry of Cooperatives, Small and Medium Enterprises Republic of Indonesia, The Ministry of Tourism and the Creative Economy Republic of Indonesia, and The Ministry of Foreign Affairs the Republic of Indonesia to carry out promotional strategies by organizing events both Nationally and Internationally. Hence, this product is well known
OUR POLICIES
We’re at Your Service
At Scrafts, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we’ve developed clear store policies that outline everything you need to know about how we operate and run our business. Read the following sections to find out more about how we provide the best customer experience for our shoppers.
Please contact us within the business hours
RETURNS AND REFUNDS
Our Policy Info
Domestic Returns and Refunds
All items come with 2 days period from the day you receive your item. A full refund is possible if you meet the conditions of our Returns and Refunds Policy that you can find in our Store Policy above.
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International Returns and Refunds
All sales are final. No refunds are given. Unless, you meet the conditions of our Returns and Refunds Policy that you can find in our Store Policy above.
OUR GENERAL SHIPPING POLICY
All You Need to Know, FREE SHIPPING* is applied with the minimum amount purchased in a currency
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Free Shipping* by NINJA EXPRESS is Domestic Carrier for Domestic Buyers (INDONESIA)
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Free Shipping* by FEDEX INDONESIA is an International Carrier and DND KIRIM is Domestic Carrier. Both are for INTERNATIONAL BUYERS. Air Way Bill Tracking Numbers are provided by these Carrier​s.
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Our website is integrated by SHIPBOP, a Fulfillment Platform for E-Commerce where Air Way Bill Tracking Numbers are provided